Workplaces that are customer-facing can benefit from having concierge (also known as front-of-house) security staff. Not only will they protect your staff, visitors, and building, but they also perform an extensive range of receptionist duties, such as checking ID cards and allocating parking spaces.
Here at Marpol Security, we supply hand-picked front-of-house security teams from our local Blackburn operatives. We have provided them to companies across the town, including those in Darwen, Brownhill, Bank Hey, Cherry Tree, Little Harwood, Whalley Range, Whitebirk, and beyond.
As Blackburn’s leading provider of concierge security and front of house staff, we have much to offer companies across the town. Here are some of the services we provide:
Your front-of-house security staff will be among the first people that staff and visitors will see upon entering your workplace, so it is important that they deliver a positive first impression. Our security staff are always smartly-presented, dressed in a full uniform while on duty. In addition, they are polite and courteous to everyone they speak to.
Our concierge security staff have the same standard of training and experience as any of our manned security guards. They bring decades of expertise between them, ensuring that any security concerns are dealt with promptly and efficiently.
Not only do our concierge staff provide essential protection to your visitors, staff, and building, they are on hand to assist with a range of day-to-day receptionist duties. These include (but are not limited to) checking for staff ID, assigning visitor ID and car parking spaces, and making announcements over a public address system.
Occasionally, a security situation occurs that your front-of-staff team cannot handle alone. In these instances, they can call upon our mobile patrol units operating in your local vicinity for assistance. Operating 24 hours a day, these mobile teams can be at your premises within minutes to provide immediate back-up.
“Marpol’s concierge staff have always provided a professional and friendly service to our hotel guests. They are an integral part of our business and give both the management and our clientele reassurance that they are in safe hands!”
Andrew Spencer, Lock and Key Hotel