Effective alarm response services

across North Wales

Security alarms going off in the middle of the night require someone with authority to investigate the cause and reset the system. In days gone by, this responsibility was delegated to a member of staff, but few modern employers are prepared to put their employees into a potentially dangerous situation. Quite rightly, most choose to have these duties performed by trained and qualified security professionals.

Marpol Security offers alarm response as one of several security services available to our North Wales clients. We attend commercial and industrial buildings across the region, including those in Wrexham, Rhyl, Llandudno, Pwllheli, Prestatyn, Tywyn, Bangor, St. Asaph, Harlech, Caernarfon, Conwy, and beyond.


As North Wales’s leading provider of alarm response solutions, we have much to offer companies across the country. Here are some of the services we provide:

Rapid alarm response team

Our alarm response officers form part of our mobile patrol teams. These cover the local area around you premises and perform a variety of services, both day and night. Because they are always in the same approximate neighbourhood, as soon as they are informed of a potential security breach, they can be at your property within minutes.

Securing and resetting

Our alarm response officers are on hand to determine what first triggered the alarm. This includes looking for evidence of a break-in or attempted forced entry, as well as performing a general sweep of the building to look for intruders. If any doors or windows are broken beyond immediate repair, they will call out glaziers and locksmiths to replace them. Once they are satisfied the building is secure, they will lock up and reset the alarm.

Detailed reporting

Whatever caused the alarm – be it an actually break-in or an electrical fault – our alarm response officer will provide a full report of the situation. This will be made up of their own observations, plus any notes from the alarm company, witnesses, or any emergency services staff that may have been in attendance. We see the report first, in case it indicates a need to change your security package. It is then forwarded onto you for you consideration, along with our recommendations.


For a professional alarm response solution in North Wales, contact Marpol Security today. Call us on 0808 562 7765, or email us on, to arrange a free consultation with one of our expert security professionals.