Marpol Security Report

Professional concierge security and front of house services

across North Wales

Any company that regularly welcomes visitors – be they business partners or members of the public – should consider investing in a concierge security solution. These front of house staff perform a dual role of security guard and receptionist, protecting your property, staff, and guests from unwelcome visitors and other threats.

All our concierge security staff are hand-picked for their aptitude and experience, ensuring a high standard of service every time. We supply front of house staff to businesses across the North Wales region, including Wrexham, Rhyl, Llandudno, Pwllheli, Prestatyn, Tywyn, Bangor, St. Asaph, Harlech, Caernarfon, Conwy, and beyond.


As North Wales’s leading provider of concierge security and front of house staff, we have much to offer companies across the country. Here are some of the services we provide:

The face of your company

Our concierge security officers will be among the first people visitors to your company will see and we ensure that they make a good first impression. They arrive on time, smartly-dressed in their full uniform and treat staff and clients alike with politeness and respect.

Fully-licensed security professionals

All our security officers, whatever role they undertake, have been trained to the highest possible standard and are fully-licensed by the Security Industry Authority. Each member of your concierge team also brings years of experience to the position, both in general security and front of house security.

A complete front-of-house solution

Our front of house security staff are not just there as a deterrent to unauthorised visitors. They are also able to assist you with a range of receptionist duties. These include (but are not limited to) checking staff ID, assigning visitor passes and car park spaces, and making tannoy announcements. If you have any specific tasks you’d like them to fulfil, let us know and we will see what we can do.

24-hour support

With their extensive training and experience in the field our concierge security teams are capable of handling most security issues that come their way. In the unlikely event that they require assistance, back-up is only a phone call away. We operate mobile patrols around North Wales, each one covering a specific neighbourhood. Should they receive a call for support from your front of house team, they can be there within minutes.

“Marpol’s concierge staff have always provided a professional and friendly service to our hotel guests. They are an integral part of our business and give both the management and our clientele reassurance that they are in safe hands!”

Andrew Spencer, Lock and Key Hotel


To arrange for concierge security solutions in North Wales, contact Marpol Security today. Call us on 0808 562 7765, or email us on, to arrange a free consultation with one of our expert security professionals.