Essential key holding and response services

across Cheshire

While key holding shares many similarities with an alarm response service, the overall remit is broader. They act as first point of contact for various third party businesses and organisations, such as alarm companies and the local police and fire departments. In the event of an emergency, they are instructed to call your keyholder (or, more likely, our central team) who will attend the scene as a representative of your company, providing such assistance as they can.

Marpol Security delivers key holding services for companies across the county of Cheshire, including many in Warrington, Chester, Crewe, Runcorn, Widnes, and beyond.


As Cheshire’s leading provider of key holding services, we have much to offer companies across the county. Here are some of the services we provide:

Triggered alarms

A common reason to call a key holder to your company building is when an alarm has been triggered. Our key holders form part of our mobile patrols who are available 24/7. They cover a regular route around our clients’ workplaces, ensuring a rapid response to all call-outs. Once the alarm company makes first contact, we can be there within minutes.

Emergency call-outs

Keyholders are not just called out by alarm companies. Their contact number will also be passed onto the local emergency services to alert us should any major event take place at your premises. This could be a break-in, a fire, or even a bomb threat. In such circumstances, our keyholder will attend the scene, liaise with any emergency services on-site, and provide entry to the building should it be required of them.

Detailed reports

Once the situation is resolved, our keyholder will remain on-site to produce a detailed report of what has taken place. This will comprise their own observations and conclusions, plus any witness statements or reports from any emergency services in attendance. Our management team review all reports to see if your existing security measures require adjustments before forwarding the same onto you with our recommendations.


For reliable key holding solutions in Cheshire, contact Marpol Security today. Call us on 0808 562 7765, or email us on, o arrange a free consultation with one of our expert security professionals.