Marpol Security Report

Professional concierge security and front of house services

across the West Midlands

If your company welcomes customers and other visitors onto its premises, then the role of concierge security is an important one. Not only do front-of-house security act as first point of contact for your building’s visitors, they are extremely versatile, offering a range of additional receptionist duties.

At Marpol Security, we hand-pick our concierge security teams based on their aptitude and experience. We provide front-of-house security teams to businesses throughout the West Midlands, covering Staffordshire, Warwickshire, Shropshire, Herefordshire, and Worcestershire.


As the West Midlands’s leading provider of concierge security and front of house staff, we have much to offer companies in the region. Here are some of the services we provide:

The face of your company

Your concierge security team will be among the first people visitors meet upon entering your company building. Any front-of-house security provided by Marpol Security do more than simply protect your business, they also represent it to the general public. Our staff arrive on time, smartly turned out in their full uniform, in order to deliver a positive first impression.

Fully-licensed security professionals

Each member of our security team is licensed by the Security Industry Authority (SIA). Not only they, they bring years of relevant, hands-on experience with them to any security role, including concierge security.

A complete front-of-house solution

Our front-of-house team are flexible in respect of their day-to-day duties. As well as being on-hand to protect staff, premises, and visitors, they also take on certain reception roles. These can include checking and administering passes, assigning car park spaces, making announcements, and so on.

24-hour support

Our concierge security staff are capable of handling most security concerns on their own. In the unlikely event of a situation getting out of hand, help is only ever a phone call away. Our mobile patrol teams are active throughout the day and can be on site to support their colleague within minutes.

“Marpol’s concierge staff have always provided a professional and friendly service to our hotel guests. They are an integral part of our business and give both the management and our clientele reassurance that they are in safe hands!”

Andrew Spencer, Lock and Key Hotel


To arrange for concierge security solutions in the West Midlands, contact Marpol Security today. Call us on 0808 562 7765, or email us on, to arrange a free consultation with one of our expert security professionals.