Concierge security – also known as front of house security – is crucial for any customer-facing company. The role combines essential security services with reception work, making your concierge staff key members of your team.
Marpol Security supplies concierge security to our clients across Yorkshire and the Humber. There are businesses as far afield as the East Riding of Yorkshire, North Yorkshire, South Yorkshire, North Lincolnshire, North East Lincolnshire and, of course, Yorkshire itself, currently benefiting from our highly-trained front-of-house staff.
As the leading provider of concierge security and front of house staff across Yorkshire and the Humber, we have much to offer companies in the region. Here are some of the services we provide:
We know that front of house staff represent your company as well as ours. We ensure that each member of your concierge team arrives smartly-dressed in a full uniform and that they are always polite and courteous to your staff and visitors. We guarantee that anybody setting foot into your building will receive an exemplary first impression of your company thanks to our experienced staff.
All our security personnel are highly-trained and experienced in their field, and our concierge security are no different. Fully-licensed by the SIA (Security Industry Authority), they there to ensure the safety of your staff, visitors, and property.
Our concierge security guards are also well-trained in front of house and reception duties. These include checking staff ID, signing in visitors to the building, issuing temporary security passes and car park assignments, and more. We ensure that your concierge security team has the skills you need from them for your day-to-day operation.
Whatever role you give our concierge staff, you can rest assured that they do not operate in isolation. Should a serious incident occur on your premises, they have access to an immediate back-up service. Our mobile patrols in your area can be summoned to you place of work within minutes to help assist with any security issue.
“Marpol’s concierge staff have always provided a professional and friendly service to our hotel guests. They are an integral part of our business and give both the management and our clientele reassurance that they are in safe hands!”
Andrew Spencer, Lock and Key Hotel