If your company building is open to the public, or regularly hosts business partners and other visitors, a trained concierge security team is a key investments. As well as protecting your employees and visitors, they also provide an extensive range of reception duties as part of their day-to-day role
At Marpol Security, we hand-pick all of our concierge security teams, based on their experience and aptitude for the role. We have stationed front-of-house teams in businesses across Wales, including Gwent, South Glamorgan, Mid Glamorgan, West Glamorgan, Dyfed, Powys, Gwynedd, and Clwyd.
As Wales’s leading provider of concierge security and front of house staff, we have much to offer companies in the country. Here are some of the services we provide:
Working on the front desk of your building, we know that your concierge security team will be the first people to greet staff and visitors alike. All our security guards arrive in a neat, pressed uniform and will be unfailingly polite and professional to everyone they deal with. You can rest assured that they will deliver an excellent first impression of your company.
Every one of our front-of-house security staff is a highly-trained and experienced security expert, with years of expertise in the field of concierge security. In addition, each one is fully-licensed by the Security Industry Authority (SIA) for your added peace of mind.
As well as providing much-needed personal security to staff and visitors alike, a concierge security team can also provide a range of reception and front-of-house services. This can include anything from assigning car parking spaces and issuing visitor passes, to checking staff identification, making tannoy announcements, and more.
As fully-trained and experienced security professionals, you can depend upon your front-of-house team to handle most incidents that might occur on your premises. In the unlikely event of a situation getting out of hand, they can call in support from one of our mobile patrol units. These act as out rapid response teams and are active 24 hours a day. Upon contact from your concierge security, they can be at your building within minutes.
“Marpol’s concierge staff have always provided a professional and friendly service to our hotel guests. They are an integral part of our business and give both the management and our clientele reassurance that they are in safe hands!”
Andrew Spencer, Lock and Key Hotel