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CONCIERGE
A professional concierge service does more than welcome visitors—it reinforces the safety, reputation, and efficiency of your premises. At Marpol Security, our front-of-house officers combine a polished appearance with specialist training in access control, reception duties, and security response. Whether working in an office building, residential complex, or corporate headquarters, they provide a smart, capable presence at your main point of contact.
PROFESSIONAL CONCIERGE SECURITY & FRONT OF HOUSE SERVICES
Concierge security—also known as front-of-house security—is a vital part of any public-facing business. Marpol officers are trusted to represent your company professionally while maintaining full oversight of visitor access and on-site activity. Combining security expertise with strong communication and administrative skills, our concierge officers deliver peace of mind for staff and reassurance for guests.
FULLY-LICENSED CONCIERGE SECURITY STAFF
Every concierge officer we provide is a fully licensed, SIA-accredited security professional. In addition to offering a warm and efficient front desk service, they are trained to monitor access points, manage visitor flow, and handle unauthorised entry appropriately. This ensures your staff and building remain secure—without compromising on professionalism or courtesy.
THE PUBLIC FACE OF YOUR BUSINESS
Your front-of-house team is often the first point of contact for clients, contractors, and members of the public. Marpol concierge officers are selected for their smart appearance, clear communication, and excellent interpersonal skills. They represent your brand with confidence and integrity, creating a strong first impression for every visitor.
A NETWORK OF SECURITY SUPPORT
Our concierge staff are backed by an extensive nationwide network, including 24/7 monitoring and rapid-response support. Should an incident occur, our team can escalate the situation immediately and deploy additional personnel to ensure a swift and effective resolution.
MULTIFACETED SKILL BASE
Our concierge officers go beyond traditional reception roles. From managing CCTV and issuing visitor passes to handling deliveries and making internal announcements, they keep day-to-day operations running smoothly. Many officers also bring additional qualifications in fire safety and first aid—available upon request—adding further value to your front-of-house setup.
RELATED SERVICES
"Marpol’s concierge staff, who also provide their locking and unlocking service, have always provided a professional and friendly service to our hotel guests. They are an integral part of our business and give both the management and our clientele reassurance that they are in safe hands!"
CASE STUDIES
Keep up to date with the latest Case Studies from Marpol Security.
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Lock & Key Hotel
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Protecting Vacant or Abandoned Premises
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Rowland Homes
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Manchester Town Hall
case studyRelated News
Keep up to date with the latest news from Marpol Security and the security industry.
20 November, 2019- 08 October, 2022
- 06 November, 2019
GET IN TOUCH
IF YOUR COMPANY REQUIRES PROFESSIONAL AND QUALIFIED FRONT OF HOUSE SECURITY FOR YOUR BUILDING, call Marpol Security today on 08085 627 765 or send an email to info@marpol.co.uk
