While the general perception of restaurants, hotels, and other hospitality venues is one of safety and a friendly, positive service, an effective security plan is important for the continued safety and well-being of staff and guests alike. At Marpol Security, we put together the ideal hospitality security plan for all sorts of venues across the UK. Each one is hand-tailored to meet the specific needs of our client.
As one of the UK’s leading security specialists, we have much to offer our customers regarding hospitality security solutions. Here are some of our most popular services:
In order to properly protect your hotel or restaurant, we need to understand the layout of the building and grounds, as well as its day-to-day running. From here, we can identify any significant security risks and work to minimise or eliminate them entirely. Every hospitality security package we put together is hand-tailored to meet the unique needs of your establishment.
Front-of-house, or concierge security is a valuable addition to any hospitality venue. Always smartly-dressed and well-presented, they provide an excellent first impression for your establishment. They are on hand to welcome guests and book them into your hotel or restaurant. They are also there to prevent unwanted visitors from entering the venue, removing them from the property quickly and discreetly.
If your hotel is set in its own grounds, you need to be sure that there are no trespassers on your property, particularly late at night. We provide external manned security to patrol the grounds and car park for you, looking for any suspect behaviour. As with our internal security team, they are consummate professionals and will politely direct guests back to the hotel, whilst dispersing trespassers off the grounds entirely.
Our CCTV solutions are an effective way to keep an eye on your hospitality venue at all times. The video feed is watched on a 24/7 basis by our remote monitoring unit. Should they spot a security breach or other disturbance they will be in immediate contact with either your on-site security team or one of our mobile patrols to intervene.
When it comes to key holding, companies often entrust the responsibility to a designated employee. This member of staff is then expected to respond to any out-of-hours emergencies that take place in your business premises, and potentially putting themselves at personal risk. That is a lot of pressure to put on a colleague, especially one who, in all likelihood, had not anticipated these sorts of duties when they first applied to the company.
Whichever hospitality security measures you choose, you will have the support of our mobile patrol teams. These play an important role in our security solutions, being in direct contact with our static security guards and our monitoring centre. They act as back-up in the event of a security incident getting out of hand and can be at your venue within minutes.
We deliver bespoke hospitality security solutions across the UK. Wherever your venue is located, we have a team of fully-trained and licensed security professionals operating in your area. They all live locally meaning they know the area and the people well for your added peace of mind.