Traditionally, when an alarm is triggered at a company building, a member of staff was expected to attend. They would speak to any police presence on the scene, secure the building, and reset the alarm. Of course, this put employees at a possible risk, not knowing what sort of dangerous situation they might be heading towards.
Many businesses across London prefer to leave their alarm response duties to trained security professionals. At Marpol Security we provide these services to companies right across the capital, including all 32 boroughs and the City of London.
As London’s leading provider of alarm response solutions, we have much to offer companies in the capital. Here are some of the services we provide:
Our alarm response officers are normally members of our mobile patrol units. These drive around designated areas across London, keeping an eye on our clients’ premises. When alerted to an alarm being triggered – usually by our remote monitoring centre – these mobile units can have an alarm response officer on the scene within minutes.
Upon attending the scene, our alarm response personnel will first attempt to determine the cause of the alarm. As fully-trained and highly-experienced security professionals, they are used to investigating such situations. They will liaise with any police presence and offer such assistance as they can. Once the incident is resolved, they will secure your building and reset the alarm. If the situation requires it, they will instruct a locksmith to replace any broken locks.
At Marpol Security, we are always looking for ways to improve our service for our London clients. Following a tripped alarm, our alarm response officers provide a detailed assessment and report of its causes. From here, we can make the appropriate changes to our security systems, if required, providing you with an even more effective service.