While it was once traditional to put a member of staff in charge of alarm response duties, most responsible companies delegate the role to a reliable third-party. The reasons for this are obvious – attending a vacant building because a security alarm has been triggered potentially puts that member of staff at personal risk. Better to employ trained professionals to handle the job in safety.
Here at Marpol Security, we offer a fast and efficient alarm response service, courtesy of our mobile patrol units that we have stationed across Blackburn. Between them, they cover Blackburn, Darwen, Brownhill, Bank Hey, Cherry Tree, Little Harwood, Whalley Range, Whitebirk, and beyond.
As Blackburn’s leading provider of alarm response solutions, we have much to offer companies across the town. Here are some of the services we provide:
Thanks to our mobile patrol units, we can guarantee an immediate response to any triggered security alarm on your premises, no matter what time of the day or night it occurs. As part of our security arrangements, we ensure that your alarm company has us down as their first point of contact in the event of a system breach. Once they have been contacted, our team can be at the premises within minutes.
Upon arriving at the scene, our mobile patrols’ first duty will be to liaise with any official police presence that might also be in attendance. They will assist in any investigation, making their own notes and inspections, such as checking for signs of vandalism and forced entry. They will also perform an interior sweep of the building to see if there is any evidence of damage or theft, and to check for intruders who may still be on site. In the event of any broken windows and doors, they will arrange for locksmiths and glaziers to attend and perform immediate repairs for the safety of the building. Only once this has been done will they reset the alarm and lock up the building.
There might be several reasons for an alarm to be triggered, from a system fault, to a break-in, to vandalism. Whatever the cause, our alarm response officer will compile a detailed report, which will be reviewed by our management team to identify any weaknesses in your security arrangements. This will them be passed onto you along with any recommendations we may have to improve matters.