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Keeping keys on site or expecting employees to attend alarm activations outside normal working hours can create unnecessary security risks. Marpol Security provides professional Keyholding services across Liverpool, ensuring that trained security officers are available whenever authorised access is required, or an emergency response is needed.
A professional Keyholding service gives you confidence that your premises can be accessed safely at any time, without placing responsibility on your employees. Our officers attend alarm activations, emergency callouts and authorised access requests, responding quickly and professionally whenever assistance is needed.
Following every attendance, we secure the premises before leaving and provide a detailed report outlining the actions taken, giving you complete visibility of the incident.
Our Keyholding service provides a secure, dependable response whenever authorised access to your premises is required.
Our service includes:
Secure management of your site keys
24/7 emergency attendance
Alarm attendance and investigation
Controlled access for authorised personnel
Liaison with police and emergency services
Locking and securing the premises before departure
Detailed incident reporting
24/7 Control Room support
Every attendance is carried out by experienced security professionals, helping ensure your premises remain secure while reducing the risks associated with out-of-hours access.

Every call-out follows a structured process designed to protect your premises and provide a professional response.
Your keys are securely stored and managed under strict procedures, ensuring they are only accessed by authorised personnel when required.
When an alarm is activated or emergency access is required, our 24/7 Control Room dispatches the nearest available response officer.
Our officer attends the premises, investigates the situation, grants access to authorised personnel where appropriate and works alongside the emergency services if required.
Before leaving, the premises are fully secured, and any alarms are reset where appropriate. A detailed incident report is then provided, outlining the actions taken, observations made, and any security concerns identified.
Our Keyholding service supports organisations across Liverpool, including:
Commercial offices
Warehouses and industrial premises
Construction sites
Vacant commercial and residential properties
Retail premises
Schools and educational facilities
Healthcare environments
Public sector buildings
Working across these sectors has given us extensive experience responding to a wide variety of security situations, ensuring authorised access can be managed safely and professionally.
We provide Keyholding services throughout Liverpool and the surrounding areas, including:
With teams operating across England, Scotland and Wales, Marpol Security also provides professional Keyholding services nationwide.
Professional Keyholding removes the responsibility from your employees, ensuring trained security officers attend alarm activations, emergencies and authorised access requests safely and professionally.
Our Control Room receives the activation and dispatches a response officer to your premises. They investigate the cause, secure the building, provide access where necessary and submit a detailed incident report.
Yes. Our officers liaise with the police, fire service and other emergency responders where required, providing authorised access and supporting incident management.
Yes. Every call-out is documented with a detailed report outlining the actions taken, observations made, and any issues identified, even if the activation proves to be a false alarm.
Yes. Keyholding is often integrated with Alarm Response, CCTV Monitoring & Response, Mobile Patrols and Vacant Property Security to provide a complete security solution.
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Professional Keyholding ensures your premises can be accessed safely and securely whenever required, while removing the responsibility and potential risk from your employees. Contact Marpol Security today to arrange your free, no-obligation security risk assessment and discuss a Keyholding service for your premises.