In the past, it was traditional for companies to have a member of their staff on permanent call, should their alarm system be triggered. The alarm would be picked up by the company that installed it, they would call the member of staff, and that person would drive to the premises to reset the alarm and lock-up, as well as dealing with any immediate security issues.
Nowadays, this rarely happens. Aside from the added personal responsibility dealt to the employee in question, they were also potentially putting themselves at risk. After all, there is no guarantee that any intruders would not still be there when they arrived. These days, most responsible employers in Scotland choose a dependable third-party provider, such as Marpol Security, to handle alarm response duties.
As Scotland’s leading provider of alarm response solutions, we have much to offer companies in the region. Here are some of the services we provide:
A key attraction of hiring Marpol Security to handle alarm response for you company is the sheer speed in which we can get to your premises. We have our own mobile patrol teams, constantly driving around your neighbourhood both day or night. When your alarm provider or the emergency services get in touch with us, we guarantee an immediate response, arriving at your premises within minutes.
When we arrive at the scene, our first job is to figure out the reason for the alarm being tripped and to make sure there are no intruders on the premises. We will also check for evidence of forced entry or other damage. If the locks or glass in either the windows or doors have been broken, we will arrange for an immediate repair. Once we are satisfied that the building is once again secure, we will re-set the alarm, lock up the building, and compile our report.
Accurate reporting is an essential part of any alarm response role. Our investigators put together a detailed description of the events as they understand them, supported by any additional information from the emergency services or your alarm company. They will also include any suggestions about your existing security package and whether any steps might be taken to improve upon it.