Essential key holding and response services

across Scotland

The role of the key holder is an important one for any business. In the event of an out-of-hours emergency – anything from a fire to a security alarm being triggered – they are expected to attend your premises to allow access to emergency services personnel and other interested parties. This was once a position held by a trusted member of your staff, but these days it is more commonly delegated to a third party firm.

Here at Marpol Security, we provide professional key holding solutions for businesses of every size across Scotland. Our highly-trained and licensed security professionals ensure a quick response to any emergency at your premises.


As Scotland’s leading provider of key holding services, we have much to offer companies in the region. Here are some of the services we provide:

Triggered alarms

Our keyholders are part of our mobile patrol unit. When an alarm is triggered in your property, they will be the first point of contact for the security company concerned. They can be at the premises within minutes, where they will investigate the cause of the alarm and liaise with any police presence.

Emergency call-outs

As well as triggered security alarms, our keyholders will attend upon your property in the event of other emergencies. These include storm damage, fire, bomb threats, and more. We will be listed as your company’s point of contact with the local emergency services, ensuring that they reach out to us in the first instance. Our keyholders can be on the scene within minutes to assist emergency services staff with access to the building and so on.

Detailed reports

Whenever one of our keyholders is called out to your property they will compile a report detailing the events that occurred. They will put down their own observations as well as those from other attendees, including witnesses and emergency services personnel. They will send the reports onto us initially, allowing us to determine if there are any weaknesses in your existing security measures. If so, we will provide you with recommendations for improving them before forwarded the report to you.


For reliable key holding solutions in Scotland, contact Marpol Security today. Call us on 0808 562 7765, or email us on, to arrange a free consultation with one of our expert security professionals.