Effective alarm response services

across the South East

Alarm response duties used to fall to a trusted member of staff within a company, usually one who lived close to the premises. They would act as sole point of contact for the alarm company, who would phone that member of staff in the event an alarm was triggered. They would then be expected to drive to the company premises to reset the alarm, investigate the breach, and lock up afterwards.

These days, most responsible employers delegate that onerous duty to third party security professionals like Marpol Security. Not only are we trained to investigate security breaches thoroughly, we are also already awake an in the area, ensuring a rapid response. We provide essential alarm response solutions for businesses through the South East, including those in Buckinghamshire, East Sussex, Hampshire, Kent, Oxfordshire, Surrey, and West Sussex.


As the South East’s leading provider of alarm response solutions, we have much to offer companies in the region. Here are some of the services we provide:

Rapid alarm response team

At any time of the day or night, there is a mobile patrol from Marpol Security operating in your immediate area. These highly-trained security professionals cover specific neighbourhoods, keeping an eye on client buildings. Should your security alarm be triggered, our mobile patrol will be the first to be notified. With their proximity and experience, they can be at your premises within minutes.

Securing and resetting

Upon arriving at the scene, we will switch off the alarm and try to figure out what caused the trigger to start with. We inspect the building itself in case any trespassers remain on site, as well as checking all doors and windows for signs of forced entry or damage. Where this has happened, we remain on the premises and arrange for locksmiths and glaziers to come out and repair them. Only once we are satisfied that the building is secure, do we reset the alarm and lock up.

Detailed reporting

Once we have dealt with the alarm, we put together an accurate report about the situation. It covers our team’s own observations, plus those of the emergency services and witnesses (if any were involved). This report is our chance to identify any shortcomings in your security profile and to recommend changes to improve matters.


For a professional alarm response solution in the South East, contact Marpol Security today. Call us on 0808 562 7765, or email us on, to arrange a free consultation with one of our expert security professionals.