Effective alarm response services

across Wales

If the security alarm at your business premises should be triggered in the middle of the night, it was traditional that the alarm company would call a member of your team to come and investigate. These days, few employers would put a member of their team at risk like that, having them potentially blunder into a dangerous situation. Most prefer to delegate the responsibility to trained professionals.

At Marpol Security, we provide a fast and effect alarm response service for businesses across Wales, including Gwent, South Glamorgan, Mid Glamorgan, West Glamorgan, Dyfed, Powys, Gwynedd, and Clwyd. Wherever you are based, you can sleep easy, knowing we are on call in the event of an alarm.


As Wales’s leading provider of alarm response solutions, we have much to offer companies in the country. Here are some of the services we provide:

Rapid alarm response team

With our mobile patrols active wherever we have clients in Wales, we can ensure a quick response to any alert from your alarm company. These teams are active day and night, ready to respond as soon as they receive the call. Made of highly-trained security professionals, our team moves quickly, getting to your property within minutes.

Securing and resetting

When our team arrives at the scene, their first job is to work out what triggered the alarm in the fist place. They will look for signs of forced entry or other physical damage and also perform a sweep of the building. If the windows or doors have been damaged, they will arrange for glaziers and locksmiths to come out and repair or replace them. Once their initial investigation is complete, they will reset the alarm and lock up the building.

Detailed reporting

Whether it is a false alarm or a major incident, our alarm response team will write up a full and detailed report. This will include their own findings as well as those of any witnesses or police who may have been at the scene. This report comes to our head office in the first instance, so we can see if any improvements need to be made to your existing security package. Once we have made any recommendations, we will pass it onto you for your consideration.


For a professional alarm response solution in Wales, contact Marpol Security today. Call us on 0808 562 7765, or email us on, to arrange a free consultation with one of our expert security professionals.